please email firstname.lastname@example.org, or leave us a message at (646) 652-6831 and we will return your call within 48 hours. we accept returns or exchanges for up to 2 weeks after items are received. we will charge a 25 percent restocking fee after 2 weeks. after 1 month, all returns & exchanges have to be approved by customer service. we do not accept returns or exchanges on any customized items.
all sale items are final sale.
to make a return or exchange, please email email@example.com, and they will issue a return tag for insured shipping. the customer is responsible for all shipping costs. in the case of a return, your card will be credited in full, minus the cost of all shipping charges.
gilesandbrother.com reserves the right to deny unreasonable repairs, returns, and exchanges.